(918) 442-2200 tcwinfo@madisonstrategies.org907 S. Detroit Ave., Suite 830, Tulsa, OK 74120

The TCW Team

Coming together is a beginning. Keeping together is progress. Working together is success.

- Henry Ford
Karen Pennington
Managing Director

Karen Pennington is a native Tulsan and a graduate from Oklahoma State University. Karen has spent her professional career focused on new business development, account management and as a small business owner. She has a passion for helping Tulsans secure high-paying jobs with benefits and helping business gain access to a pipeline of quality employees.

Rachel Griffin
Operations Manager

Rachel Griffin oversees the reporting of program goals, database management and applicant intake. In addition, she develops and maintains relationships with TCW’s many community and faith-based organizations in order to obtain referrals and to provide additional resources for TCW customers. Rachel earned her Bachelor’s degree in Sociology from the University of Tulsa.

Sara Ostin
Operations Coordinator

Sara Ostin is a New Jersey native who moved to Oklahoma 6 years ago. She has extensive customer service, staffing and retail management experience and holds a degree in social media marketing. At TCW, she oversees the day to day operations of the office, analyzes data, and posts to social media.​

Amanda Hestdalen
Intake Administrative Specialist

Amanda is a native Tulsan and enjoys everything the city has to offer. In her role as TCW’s Intake Administrative Specialist, she provides support to applicants and customers by administering assessments, scheduling interviews and directing customers to appropriate services. She brings extensive customer service and administrative support experience to the TCW team.

Mike Mlynek
Business Services Manager

Mike Mlynek is a native Oklahoman and Oklahoma State University graduate. He brings more than 13 years of nonprofit, business development, and community relationship building experience to the TCW team. Mike is focused on fulfilling the needs of Tulsa area businesses in locating and retaining employees from TCW’s customers.

Angela Munoz
Career Services Manager

Angie Munoz is committed to providing her customers with excellent one-on-one career advisement, job advancement coaching and continued professional development. Angie also manages a variety of advanced training cohorts to ensure that participants successfully complete technical skills training and obtain relevant employment.

Tracy Kraemaer
Career Advisor

Tracy manages a variety of advanced training cohorts to ensure participants successfully complete technical skills training and obtain relevant employment.  As a member of the Career Advisor team, she is committed to providing customers with excellent one-on-one career advisement and advancement coaching. Tracy holds Bachelor’s and Master’s degrees from Oklahoma State University, a Lean Six Sigma Green Belt, and brings over 20 years of nonprofit and state government experience to the TCW team. 

A.J. Bovell
Career Advisor

Originally from New York, A.J. has lived in Oklahoma most of his life and considers Tulsa home. He holds a degree in Graphic Design and brings an abundance of experience in sales, customer service, warehouse operations and administration. As a career advisor, A.J’s goal is to provide guidance to our customers in all aspects of obtaining and advancing in a great career.

Eric Stephen
Trainer

Eric Stephen trains TCW clients on a wide range of topics including creating a professional resume, job interviewing, business communications and teamwork.  Coming from an educational background, Eric brings substantial experience and knowledge of curriculum development and instructional pedagogy and methodology.